Payment is made during the first two working weeks of the next month for the previous one.
If you feel your payout was incorrect and would like to dispute it, please do the following;
v3 Beta network
- To see a payout for v3 you can check your address on https://etherscan.io/
- To calculate your earning from the local database you can use the script from this article: Calculate the current earnings for v3.
- If you see a discrepancy between Etherscan and this script for a specified month, then please, submit a ticket on https://support.storj.io with results of the script and your wallet address.
- Visit the Storj Share dashboard support page and look up your V2 payout here.
- Take a screenshot of your payout stats, fill in your info and run the corresponding scripts
- Send results to email@example.com
This will create a support ticket so we can have our data scientist re-examine if any error has occurred in the payout statistics calculations, based on your submitted information.